Overview

When the user is on a document, they can @mention other users. By default, the contact list for the @mention feature includes users from:

  • Organization users.
  • Guest users explicitly added to the current document.
  • Organization User Groups.
  • @here: This is a special group that includes only the users explicitly added on the document. This doesn’t include organization users or organization user groups.

Contact list is automatically updated:

  • as users are added or deleted from the organization or the document.
  • users are added or deleted from organization user groups.
  • organization user groups are added or updated.

Access Control: Using the access control features, you can control which users are visible on the contact list on a given document.

  • Organization users can access the entire Organization contact list on a given organization document.
  • Guest (Non-organization) users who were granted access to an organization document cannot access the Organization contact list. If you want to show some organization contacts to these guest users, then you need to explicitly add them to the document.