• This feature is currently in beta and is subject to change.
  • This is currently only compatible with setDocuments method.
  • Ensure that the data providers are set prior to calling identify method.
  • The data provider methods must return the correct status code (e.g. 200 for success, 500 for errors) and success boolean in the response object. This ensures proper error handling and retries.

​
Overview

Velt supports self-hosting your comments and related data:

  • Comments can be stored on your own infrastructure, with only necessary identifiers on Velt servers.
  • Velt Components automatically hydrate comment data in the frontend by fetching from your configured data provider.
  • This gives you full control over comment data while maintaining all Velt collaboration features.
  • This automatically also ensures that the in-app notifications content is not stored on Velt servers. The content is generated using the comments data in the frontend.

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How does it work?

  • When comments are created, updated, deleted or requested, the SDK uses your configured CommentAnnotationDataProvider to handle storage and retrieval
  • The data provider implements get, save, and delete methods to interact with your database
  • Velt handles the data mapping and realtime synchronization while delegating persistence of actual content to your infrastructure
  • The data provider works at the Comment Annotation (Thread) level not at the individual Comment (Message) level.
  • For write requests (save, delete), the operation is first performed on your database and only if we get a success response, the SDK will perform the operation on the Velt server. If the operation fails on your database, the SDK will not perform the operation on the Velt server.
  • You can configure retries, timeouts, etc. for the data provider.

Here are the methods that you need to implement on the data provider:

​
get

Method to fetch comments from your database. On error we will retry.

​
save

Save comments to your database. Return a success or error response. On error we will retry.

If you are using REST API to add or update comments, ensure that you set isCommentResolverUsed and isCommentTextAvailable fields in the request object. Learn more

​
delete

Delete comments from your database. Return a success or error response. On error we will retry.

​
config

Configuration for the comment data provider.

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Example Implementation

const fetchCommentsFromDB = async (request: GetCommentResolverRequest) => {
    // Fetch comment annotations from your DB
    const result = await __getCommentsFromYourDB__(request)
      .then((response) => {
        return { data: response, success: true, statusCode: 200 };
      })
      .catch((error) => {
        return { success: false, statusCode: 500 };
      });

    return result;
};

const saveCommentsToDB = async (request: SaveCommentResolverRequest) => {
    const result = await __saveCommentsToYourDB__(request)
      .then((response) => {
        return { success: true, statusCode: 200 };
      })
      .catch((error) => {
        return { success: false, statusCode: 500 };
    });
    return result;
};

const deleteCommentsFromDB = async (request: DeleteCommentResolverRequest) => {
    const result = await __deleteCommentsFromYourDB__(request)
      .then((response) => {
        return { success: true, statusCode: 200 };
      })
      .catch((error) => {
        return { success: false, statusCode: 500 };
    });
    return result;
};

const commentResolverConfig: ResolverConfig = {
    resolveTimeout: 2000,
    getRetryConfig: {
        retryCount: 3,
        retryDelay: 2000
    },
    saveRetryConfig: {
        retryCount: 3,
        retryDelay: 2000
    },
    deleteRetryConfig: {
        retryCount: 3,
        retryDelay: 2000
    }
};


const commentAnnotationDataProvider: CommentAnnotationDataProvider = {
    get: fetchCommentsFromDB,
    save: saveCommentsToDB,
    delete: deleteCommentsFromDB,
    config: commentResolverConfig
};

<VeltProvider 
    apiKey='YOUR_API_KEY'
    dataProviders={{
        comment: commentAnnotationDataProvider
    }}
>
</VeltProvider>