Email Notifications
Overview
Get Started
- Overview
- Quickstart
- Setup
Key Concepts
- Overview
- Organizations
- Documents
- Locations
- Users
- Access Control
Async Collaboration
- Comments
- In-app Notifications
- Inline Reactions
- Recorder
- View Analytics
- Arrows
Realtime Collaboration
- Presence
- Cursors
- Follow Me Mode
- Huddle
- Live Selection
- Live State Sync
- Single Editor Mode
- Video Player Sync
Email Notifications
Miscellaneous
- Migrate From Cord
- Common Integration Questions
Email Notifications
Overview
You can enable email notifications to send out emails whenever you @mention a user in the Comments feature or when another user replies to your comment.
There are two ways to trigger email notifications: Webhooks and SendGrid.
1. Webhooks
To learn how to trigger email notifications via Webhooks please refer here.
2. SendGrid Integration
To enable Email Notifications, go to the Configurations -> Email Service in the Velt Console, or click here.
For SendGrid integration, provide the following details:
- SendGrid API Key
- SendGrid Email Template ID for Comments feature
- ’From’ Email Address
The ‘From’ Email Address needs to be whitelisted from your SendGrid account or else it will not work.
Email Template Data
The following fields are sent to Sendgrid:
| Field | Type | Description |
|---|---|---|
| firstComment | Object | first message in the thread. Contains commentId, commentText and from properties derived from Comment class. |
| latestComment | Object | latest message in the thread that prompted the email. Contains commentId, commentText and from properties derived from Comment class. |
| prevComment | Object | the previous message to the latestMessage. Contains commentId, commentText and from properties derived from Comment class. |
| commentsCount | string | total number of comments in the comment annotation |
| fromUser | string | action user’s object |
| commentAnnotation | Object | the comment annotation object without the comments field |
| actionType | Object | the action that resulted in the notification |
These are the older fields that will be deprecated soon. These are already contained in the fields above:
| Field | Type | Description |
|---|---|---|
| message | string | the message of the email |
| messageFromName | string | the name of whoever wrote the message that the email is referencing. If name is not found then it will contain the email. |
| name | string | the name of the person who performed the action that triggered the email. If name is not found then it will contain the email. Sometimes a notification can be triggered without a message. For those cases, you can use this. |
| fromEmail | string | email address of the user who performed the action |
| photoUrl | string | avatar URL of user |
| pageUrl | string | url of the page the comment is on |
| pageTitle | string | title of the web page |
| deviceInfo | Object | contains browser, OS and device info |
| subject | string | subject of the email |
Sample Email Template
We have provided this sample HTML email template you can use for your SendGrid email template:
[Download Link (Right click and view source)]https://firebasestorage.googleapis.com/v0/b/snippyly.appspot.com/o/external%2Femail-template.html?alt=media&token=16a17614-70ca-464c-b6f4-2b2b097b0007)
<html lang="en" style="">
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<title>Email Template</title>
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<div style="margin:0;background-color:#fcfcfd;padding:0">
<div style="display:none;max-height:0px;overflow:hidden">@here testing here functionality</div>
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width="33.333333333333336%"
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<div style="font-family:Arial,Helvetica Neue,Helvetica,sans-serif;text-align:center"
align="center">
<img src="{{photoUrl}}"
style="width:120px;height:120px;object-fit:cover;border-radius:60px"
class="CToWUd" data-bit="iit">
</div>
</td>
</tr>
</tbody>
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<td class="m_6043557393601287089column" width="33.333333333333336%"
style="font-weight:400;text-align:left;padding-bottom:5px;padding-top:5px;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0">
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width="16.666666666666668%"
style="font-weight:400;text-align:left;padding-bottom:5px;padding-top:5px;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0">
<table class="m_6043557393601287089block-1" width="100%" border="0" cellpadding="0"
cellspacing="0" role="presentation">
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<div></div>
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<td class="m_6043557393601287089column m_6043557393601287089column-2"
width="66.66666666666667%"
style="font-weight:400;text-align:left;padding-bottom:5px;padding-top:5px;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0">
<table class="m_6043557393601287089heading_block m_6043557393601287089block-1" width="100%"
border="0" cellpadding="0" cellspacing="0" role="presentation">
<tbody>
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<td class="m_6043557393601287089pad"
style="padding-top:12px;text-align:center;width:100%">
<h1
style="margin:0;color:#141416;direction:ltr;font-family:Arial,Helvetica Neue,Helvetica,sans-serif;font-size:28px;font-weight:700;letter-spacing:normal;line-height:120%;text-align:center;margin-top:0;margin-bottom:0">
<span>{{messageFromName}} mentioned you on <span
style="color:#625df5">{{pageTitle}}</span></span>
</h1>
</td>
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</tbody>
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<td class="m_6043557393601287089column" width="16.666666666666668%"
style="font-weight:400;text-align:left;padding-bottom:5px;padding-top:5px;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0">
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cellspacing="0" role="presentation">
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style="background-color:#fcfcfd">
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cellpadding="0" cellspacing="0" role="presentation"
style="background-color:#fcfcfd;border-radius:0;color:#000;width:600px;margin:0 auto" width="600">
<tbody>
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<td class="m_6043557393601287089column m_6043557393601287089column-1" width="100%"
style="font-weight:400;text-align:left;padding-bottom:5px;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0">
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cellspacing="0" role="presentation" style="word-break:break-word">
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style="padding-bottom:10px;padding-left:10px;padding-right:10px;padding-top:5px">
<div
style="color:#777e90;direction:ltr;font-family:Arial,Helvetica Neue,Helvetica,sans-serif;font-size:16px;font-weight:400;letter-spacing:0;line-height:150%;text-align:center">
<p style="margin:0"><a href="{{pageUrl}}"
style="text-decoration:underline;color:#777e90" rel="noopener"
target="_blank">{{pageUrl}}</a>
</p>
</div>
</td>
</tr>
</tbody>
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style="font-weight:400;text-align:left;padding-bottom:12px;padding-left:12px;padding-right:12px;padding-top:12px;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0">
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<table class="m_6043557393601287089row-content" align="center" border="0" cellpadding="0"
cellspacing="0" role="presentation"
style="background-color:#fff;border-bottom:1px solid #e6e8ec;border-left:1px solid #e6e8ec;border-radius:20px;border-right:1px solid #e6e8ec;border-top:1px solid #e6e8ec;color:#000;width:600px;margin:0 auto"
width="600">
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<td class="m_6043557393601287089column m_6043557393601287089column-1"
width="16.666666666666668%"
style="font-weight:400;text-align:left;padding-left:24px;vertical-align:middle;border-top:0;border-right:0;border-bottom:0;border-left:0">
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cellspacing="0" role="presentation">
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<td class="m_6043557393601287089column m_6043557393601287089column-2"
width="66.66666666666667%"
style="font-weight:400;text-align:left;padding-bottom:24px;padding-top:24px;vertical-align:middle;border-top:0;border-right:0;border-bottom:0;border-left:0">
<table class="m_6043557393601287089heading_block m_6043557393601287089block-1" width="100%"
border="0" cellpadding="0" cellspacing="0" role="presentation">
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<td class="m_6043557393601287089pad" style="text-align:center;width:100%">
<h2
style="margin:0;color:#23262f;direction:ltr;font-family:Arial,Helvetica Neue,Helvetica,sans-serif;font-size:18px;font-weight:400;letter-spacing:normal;line-height:180%;text-align:center;margin-top:0;margin-bottom:0">
<span>{{message}}</span>
</h2>
</td>
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</td>
<td class="m_6043557393601287089column" width="16.666666666666668%"
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<table class="m_6043557393601287089row-content m_6043557393601287089stack" align="center" border="0"
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<td class="m_6043557393601287089column m_6043557393601287089column-1"
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<p style="margin:0"><span style="color:#000101">{{deviceInfo.deviceType}} •
{{deviceInfo.screenWidth}}
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<table class="m_6043557393601287089row-11" align="center" width="100%" border="0" cellpadding="0"
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